To be honest, I thought it's impossible to fool me but every time another thing happens and change my whole way of thinking. Here's a story that happened to me just recently and made me think twice if I should sell on eBay and ship item worldwide. From now on, I will ship only to the 48 states of U.S.A.
I sold an item on eBay and mailed it to Russia. 40 days exactly I get a claim on eBay from the buyer that he didn't get the item yet. Usually when stuff like that happens they send you messages on eBay before they dispute it to a claim but this guy just put a claim without letting me know.
So I contacted USPS to see what's going on and they told me they're checking it with the Russia post office to get a clear picture. a day goes by and I decided to buy a $3.99 item and PayPal took another $830 (the item price) as hold for just incase I will lose in this case. I called eBay immediately and after an hour being transferred from a representative to another they released the hold and I got the money back.
When the buyer bought the item from me I noticed that he has only few feedbacks (all from buying) and I thought to myself that he's probably new at this. Now I just think that he's not new at all, I think that this is his new account after he scammed before. Long story short, eBay just closed the case on my favor because I managed to prove them that he got the item. I found it in the Russia post office website.
By the way, On the USPS website it still says that the item left New York when the buyer actually got it on August 29th and this guy knew it. He knew that the USPS website will not show that he got it. Right after he paid me he sent me a message on eBay that he wants it sent as 'first class'.
What you should learn? If you ship worldwide make sure you mail it REGISTERED and pay a little bit more for a delivery confirmation. It's worth it. Moreover, KEEP THE RECEIPT! I made a mistake throwing the receipt away because I thought he got the item and he's new so he's probably doesn't really know how to send messages and how to put feedback. I got lucky but it's not a reason to trust luck.
Take care guys.
When the buyer bought the item from me I noticed that he has only few feedbacks (all from buying) and I thought to myself that he's probably new at this. Now I just think that he's not new at all, I think that this is his new account after he scammed before. Long story short, eBay just closed the case on my favor because I managed to prove them that he got the item. I found it in the Russia post office website.
By the way, On the USPS website it still says that the item left New York when the buyer actually got it on August 29th and this guy knew it. He knew that the USPS website will not show that he got it. Right after he paid me he sent me a message on eBay that he wants it sent as 'first class'.
What you should learn? If you ship worldwide make sure you mail it REGISTERED and pay a little bit more for a delivery confirmation. It's worth it. Moreover, KEEP THE RECEIPT! I made a mistake throwing the receipt away because I thought he got the item and he's new so he's probably doesn't really know how to send messages and how to put feedback. I got lucky but it's not a reason to trust luck.
Take care guys.
